Privacy Policy

Atelier IV ("Atelier IV," "we," "us," or "our") is a private IV concierge brand operated by Next AM Media LLC, serving the Greater Miami area. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact our concierge, or book a visit.

Clinical services are delivered by licensed, independent clinical partners. Where those partners act as the provider of your care, their own privacy and HIPAA notices also apply to the health information they collect and maintain.

Contact details you provide — such as your name, phone number, email address, and the address or location where you would like to be seen.

Booking and health-intake details you share with our concierge or clinical partners so care can be delivered safely, including relevant medical history, allergies, and the treatment you are requesting.

Payment information processed by our third-party payment provider (MoonPay Commerce). We do not store full card or wallet credentials on our servers.

Usage and device data collected automatically when you browse the site, such as IP address, browser type, pages viewed, and referring source, including advertising campaign parameters (for example, UTM tags).

To respond to concierge inquiries, schedule and coordinate visits, and deliver the service you request.

To process prepayments and confirm bookings through our payment provider.

To improve our website, measure advertising performance, and understand which services are most helpful to our clients.

To send you service-related messages, and — only where permitted — occasional updates you can opt out of at any time.

To comply with legal, tax, and regulatory obligations and to protect the safety and rights of our clients, partners, and business.

With our licensed clinical partners, strictly to coordinate and deliver your care.

With service providers who support our operations — including our payment processor, scheduling, communications, and analytics vendors — under agreements that limit their use of your information.

When required by law, legal process, or to protect against fraud, harm, or misuse.

We do not sell your personal information.

Prepayments are handled by MoonPay Commerce. When you check out, your payment details are submitted directly to the payment provider and processed under their terms and privacy policy. We receive confirmation of the transaction and limited details needed to fulfill your booking.

We use cookies and similar technologies to operate the site, remember preferences, and measure marketing performance. You can control cookies through your browser settings; disabling them may affect some site features.

We retain information for as long as needed to provide our services and meet legal obligations, then delete or de-identify it. We use reasonable administrative, technical, and physical safeguards to protect your information, though no method of transmission or storage is completely secure.

You may request access to, correction of, or deletion of your personal information, and you may opt out of non-essential communications. Depending on where you live, you may have additional rights under applicable privacy laws. To make a request, contact us using the details below.

Our website and services are intended for adults. We do not knowingly collect personal information from anyone under 18.

We may update this Privacy Policy from time to time. Material changes will be reflected by the "Last updated" date above, and continued use of the site constitutes acceptance of the revised policy.